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Verizon New Jersey, Inoperative Example

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The phone bill below is for a Verizon, New Jersey inoperative burglar alarm circuit. However, it turns out that this circuit is also being billed for wire maintanence on a burglar alarm ciruit that does not exist. -- at $41.64 a month counting taxes and surcharges. --- $499.68 a year.

Phone Bill Fails Truth in Billing: Because there is no detail about circuit or the wire maintenance as a separate line item, the customer would have no way of knowing that this circuit was not in service or that an additional fee was being added to this non-existent circuit.

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