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Special discount offers may not be valid for mobile in-app purchases.Your price could also change if you decide to upgrade your service level and add expert help, or if you choose to add other services like Audit Defense. It starts with a welcome call with a tax prep assistant to gather and upload your documents, and then you’ll be connected to your Live Full Service tax expert. You can speak to your tax expert on the phone or through a live one-way video call on your screen (you can see your tax expert, but they can’t see you). When you need help from a tax expert, just select the “Live Help” button, and we’ll connect you. When you’re done preparing your taxes, you can get a tax expert to review your return to make sure it’s correct.When you’re satisfied and ready to file, simply pay and e-file or print your tax return. When you access Live Help, you’ll enter some information about your question.
We’ll create your personalized tax planner to start collecting the right docs and securely upload them to your account. Then you’ll have a welcome call with a tax prep assistant who can help you finish uploading your docs and match you with a turbotax com login dedicated tax expert. If you don’t want to get started right away, you can schedule a call for a time that works best for you.When you’re ready to connect with your tax expert, you can talk to them over the phone or on a one-way video call.
File your own taxes
After they’ve completed your tax return, they’ll review it with you and answer any questions you may have. When you’re ready to file and pay, they’ll sign and file your taxes on your behalf. After choosing Live Full Service, we’ll ask you some questions to learn about your tax situation.
All features, services, support, prices, offers, terms and conditions are subject to change without notice. We’ll use information about your tax situation, where you live, and more to match you with the right tax expert to handle your taxes. If at any time you want to be matched to a new expert, you can inform your current expert and they’ll help you get reassigned.
Live tax experts can help
After you’re matched with your dedicated Live Full Service tax expert, they will share the hours they’re available. If you need help when your expert is unavailable, you can reach our other tax experts 7 days a week from 5 AM to 9 PM PT from mid-January through the April 18 filing deadline. From mid-April through early January, our experts are available Monday-Friday from 5 AM through 5 PM PT. You can have your refund directly deposited into a free to open checking account with Credit Karma Money™. Sign up when you’re ready to finish and file your taxes with TurboTax and begin using your account right away. You can receive your refund by check, whether you’re printing or e-filing.
- When you’re ready to file and pay, they’ll sign and file your taxes on your behalf.
- When you access Live Help, you’ll enter some information about your question.
- We’ll use information about your tax situation, where you live, and more to match you with the right tax expert to handle your taxes.
- The time it takes to prepare your return depends on the complexity of your taxes, your availability, seasonal peak days for tax preparation, and how busy our experts are.
When you use one-way video with your tax expert, you’ll be able to see them, but they can’t see you. If you’ve only used TurboTax CD products or don’t have an account, you’ll need to create one to get your download. We’ll notify you before you are charged, so you can make any necessary changes and before your product is shipped/available for download.
We’re ready to help you get your taxes done right.
We offer free one-on-one audit guidance year-round from our experienced and knowledgeable tax staff. We’ll let you know what to expect and how to prepare in the unlikely event you receive an audit letter from the IRS. If you’ve already received a letter from the IRS for a return you filed with TurboTax, please review our Audit Support Guarantee for instructions on how to receive FREE step–by–step audit guidance and the option to connect with an expert. We also offer full audit representation for an additional fee with TurboTax Audit Defense. We’ll let you know what to expect and how to prepare in the unlikely event you receive an audit letter from the IRS. If you’ve already received a letter from the IRS for a return you filed with TurboTax, please review our Audit Support Guarantee for instructions on how to receive FREE step–by–step audit guidance and the option to connect with an expert.
Our team of US-based tax experts have extensive experience and internal training. They’ll guarantee your taxes are done right, with every dollar you deserve. When you connect live with an expert, you’ll see their specific credentials. They’ll guarantee your taxes are done right, with every dollar you deserve.When you connect live with an expert, you’ll see their specific credentials. The time it takes to prepare your return depends on the complexity of your taxes, your availability, seasonal peak days for tax preparation, and how busy our experts are.
If you’re trying to figure out how to activate TurboTax or you’re wondering how to install TurboTax with a code, we can help.
Your tax expert will also have read-only access to your tax return so they can better understand your situation. You also have the option to share your tax documents with your tax expert, if needed. All conversations with our experts are documented in our system, so if you come back with another question, your tax expert can see what was already discussed. For a dedicated tax expert who’s matched to you based on your situation, choose Live Full Service.
A live TurboTax product specialist can help you one-on-one, and even draw on your screen to help you get your taxes done. (Ayuda disponible en español.)
You’ll also have unlimited access to the helpful TurboTax community, and a robust set of FAQs and articles if you have questions about doing your taxes. You can upgrade to TurboTax Live Assisted to get one-on-one help from a tax expert or hand off your taxes to a TurboTax Live Full Service expert to do them for you. Tax experts are available year-round for questions and tax advice, but you may not be connected with the specific tax expert who prepared your tax return. Our software allows you to securely upload your tax documents to our system so they’re available to your tax expert.
You can speak to an expert via phone, chat, or live on-screen through one-way video chat (they can’t see you). You can share your TurboTax screen with your expert so they can guide you and answer your questions. You can speak to an expert via phone, chat, or live on-screen through one-way video chat (they can’t see you).
- Sign in or create an account to download and file your taxes with TurboTax.
- A live TurboTax product specialist can help you one-on-one, and even draw on your screen to help you get your taxes done.
- During the process, they’ll also learn more about your unique situation so they can make sure your taxes are 100% correct before filing.
- When you use one-way video with your tax expert, you’ll be able to see them, but they can’t see you.